Interim Management Provider defines that actions and activities

Interim Management Provider defines that "actions and activities are necessary to confirm that the project has met all the sponsor, customer and other stakeholders'

requirements". Such actions can be a final presentation of the project review which includes all the important information that should be published to the

stakeholders. This information can include a timeline showing the progress of the project from the beginning until the end, the milestones that were met or missed, the

problems encountered and a brief financial presentation. A well prepared presentation which is focused on the strong aspects of the projects can cover some flaws from

the stakeholders and make a failure look like an unexpected success.

Next Steps

Even when the client accepts the delivery of the final product or service with a formal sign-off (Dvir, 2005), the closeout phase should not be seen as an effort to

get rid of a project. Instead, the key issue in this phase is "finding follow-up business development potential from the project deliverable" (Barkley & Saylor, 2001,

p214). Thus, the project can produce valuable customer partnerships that will expand the business opportunities of the organization. Being the last phase, the project

closeout plays a crucial role in sponsor satisfaction since it is a common ground that the last impression is the one that eventually stays in people's mind.

Continuous improvement is a notion Interim Management Provider that we often hear the last decade and review workshops should be involved in it. The idea behind this theory is that companies have

to find new ways to sustain their competitive advantage in order to be amongst the market leaders. To do so, they must have a well-structured approach to

organizational learning which in project-based corporations is materialized in the project review. Garratt (1987 in Kempster, 2005) highlighted the significance of

organizational learning saying that "it is not a luxury, it is how organizations discover their future". Linking organizational learning with Kerzner's (2001, p111)

five factors for continuous improvement we can a define a structured approach for understanding projects.